Getting calls about accident claims can be stressful, especially if you’re not sure if they’re real or just a scam. In this article, we will explain how to manage these calls, how to protect yourself, and what to do if you get an unwanted phone call about accident claims.
What Are Accident Claims Phone Calls?
Accident claims phone calls are calls from companies that want to help you get money if you’ve been in an accident. Some of these companies are real, but others may be trying to scam you. It’s important to know how to tell the difference between a helpful call and a bad one.
Types of Accident Claims Calls
- Real Accident Claims Calls
These calls come from companies that have your permission to contact you. They may be helping you with a real accident claim. - Scam Calls
Some calls may try to trick you. These are scam calls. The person calling might ask for your personal information or money, and they are not really trying to help you. - Cold Calls About Accident Claims
Cold calls happen when companies call you without asking first. These calls are often about selling something, and sometimes they can be a scam.
How to Know if a Call is Real
Ask Questions
If someone calls you about an accident claim, ask them who they are. Legitimate companies will be happy to tell you their name and how they got your phone number.
Know Your Rights
Before you talk to a claims company, make sure they have your permission to call you. If you signed up for something online or agreed to be contacted, it’s okay for them to call. If not, they should not be calling you.
Laws About Cold Calls in the UK
In the UK, there are laws that protect you from unwanted cold calls. The Privacy and Electronic Communications Regulations (PECR) protect your privacy and say that companies need your permission to call you.
Rules About Cold Calls
- You Have to Give Permission
Companies can only call you if you’ve agreed. You can agree by filling out a form online or ticking a box. - Telephone Preference Service (TPS)
The Telephone Preference Service (TPS) is a free service that helps stop unwanted calls. If you register, companies cannot call you unless you agree. - Legitimate Companies Follow the Rules
Good companies will follow the rules and only call you if they have your permission.
How to Stop Unwanted Calls About Accident Claims
If you’re getting too many calls about accident claims, here’s what you can do:
1. Register with TPS
The Telephone Preference Service (TPS) is free, and it helps stop cold calls. Once you register, you should get fewer calls. It can take up to 28 days for the service to start working.
2. Use Call Blocking
Many phones have apps or services that can block unwanted calls. These apps can stop scam calls before you even hear them ring.
3. Report the Callers
If you get a call that feels like a scam, report it. You can report the call to the Information Commissioner’s Office (ICO). The ICO can investigate the company and stop them from calling you.
4. Ask to Be Taken Off the List
If you get a call, tell the person to take your number off their list. They should stop calling you.
What to Do If the Calls Keep Coming
Sometimes, even after you register with TPS or block calls, some companies keep calling. Here’s what to do:
- Wait 28 Days After TPS Registration
It can take up to 28 days for TPS to stop cold calls. If you’re still getting calls after this, you need to take action. - Contact Your Phone Provider
Call your mobile or landline provider and ask them to help stop the calls. They might have special services to block these calls. - File a Complaint with the ICO
If the calls don’t stop, report them to the Information Commissioner’s Office (ICO). They can help by investigating the company that keeps calling you.
Frequently Asked Questions About Accident Claims Phone Calls
Are accident claims calls always a scam?
No, not all calls about accident claims are scams. Some companies are legitimate, but it’s important to ask questions and check their information before agreeing to anything.
How can I stop the calls?
You can stop most cold calls by registering with the Telephone Preference Service (TPS), using call-blocking apps, and reporting the calls to the ICO if they don’t stop.
What if I was scammed by a phone call?
If you think you’ve been scammed, contact the ICO right away. They can help you figure out what to do next. You can also report any money you lost.
Can I get money if I get cold calls?
Usually, you can’t get money for just getting cold calls. However, if your personal information was misused in a scam, you may be able to get compensation.
Conclusion
Accident claims phone calls can be helpful, but they can also be annoying or even dangerous if they are scams. You can protect yourself by using the Telephone Preference Service (TPS), blocking calls, and reporting any suspicious calls. If you follow these steps, you’ll be able to handle accident claims calls safely and easily.
